Business Info
Tricia Warren, MBA—known as The Friction Fixer™—is a seasoned business strategist and operational excellence expert with 28+ years of experience driving transformation across technology, healthcare, financial services, hospitality, and professional services. A former Director/Consultant with Ernst & Young (EY), Tricia is the founder of TLW Integrated Solutions, LLC, a consulting firm focused on aligning strategy, operations, and performance to accelerate execution and reduce organizational friction.
Her consulting services span strategy planning and execution, change management, business process optimization, performance management, governance, training and development, delivery oversight, and data analytics. Tricia partners with mid-sized businesses and organizations to unlock measurable results—improving execution, boosting revenue and margin, and creating sustainable growth.
With a Computer Science degree and an Executive MBA in Marketing, Tricia brings a rare combination of technical expertise and executive leadership. She’s led multi-million-dollar transformation initiatives, built and restructured operating models, and empowered cross-functional teams to deliver impact faster and with greater clarity. Whether serving as a strategic advisor or stepping in as a Fractional COO, she equips organizations with the tools, talent alignment, and data insights to move from stuck to streamlined.
Tricia is also the author of Excellence in Motion: A Business Leader’s Guide to Operational Success and the Endless Pursuit of Better. She regularly shares thought leadership on change, strategy, and high-performance culture.
As a committed advocate for economic empowerment and Black business excellence, Tricia is proud to support the growth of diverse leaders and local entrepreneurs.
Her consulting services span strategy planning and execution, change management, business process optimization, performance management, governance, training and development, delivery oversight, and data analytics. Tricia partners with mid-sized businesses and organizations to unlock measurable results—improving execution, boosting revenue and margin, and creating sustainable growth.
With a Computer Science degree and an Executive MBA in Marketing, Tricia brings a rare combination of technical expertise and executive leadership. She’s led multi-million-dollar transformation initiatives, built and restructured operating models, and empowered cross-functional teams to deliver impact faster and with greater clarity. Whether serving as a strategic advisor or stepping in as a Fractional COO, she equips organizations with the tools, talent alignment, and data insights to move from stuck to streamlined.
Tricia is also the author of Excellence in Motion: A Business Leader’s Guide to Operational Success and the Endless Pursuit of Better. She regularly shares thought leadership on change, strategy, and high-performance culture.
As a committed advocate for economic empowerment and Black business excellence, Tricia is proud to support the growth of diverse leaders and local entrepreneurs.