Business Info
A Certified Project Manager and HR Professional, I am the owner of Strategic HR Consultants. I have 25 years of experience as a Customer Experience Team Leader and Coach and have led projects to improve customer satisfaction scores and increase employee engagement.
Clients rely on me to maximize team performance, so I work to craft cost-effective and agile solutions to enable increased productivity. Through detailed process reviews and key assessments of team dynamics, I develop plans to transform an average team into one that consistently surpasses the organization's expectations.
Also, as Trainer, Partner, and Facilitator of the Everything DiSC Personality Profile System (DiSC), I offer Workshops and direction to clients seeking to implement the DiSC system into their infrastructure. The DiSC System allows people, particularly in the workplace, to understand the preferences and priorities of others, laying a path for a collaborative, communicative relationship. I often utilize DiSC in assessing team dynamics, to help create a culture of unity and understanding.
I also offer Professional Speaking programs to clients seeking a Keynote on Teambuilding, Training, Improving the Customer Experience, and Performance Improvement.
Clients rely on me to maximize team performance, so I work to craft cost-effective and agile solutions to enable increased productivity. Through detailed process reviews and key assessments of team dynamics, I develop plans to transform an average team into one that consistently surpasses the organization's expectations.
Also, as Trainer, Partner, and Facilitator of the Everything DiSC Personality Profile System (DiSC), I offer Workshops and direction to clients seeking to implement the DiSC system into their infrastructure. The DiSC System allows people, particularly in the workplace, to understand the preferences and priorities of others, laying a path for a collaborative, communicative relationship. I often utilize DiSC in assessing team dynamics, to help create a culture of unity and understanding.
I also offer Professional Speaking programs to clients seeking a Keynote on Teambuilding, Training, Improving the Customer Experience, and Performance Improvement.